SHIPPING POLICY

DELIVERY

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We are pleased to offer complimentary delivery within SG for orders totaling $85 and above. For orders below $85, a delivery fee of $4.50 per address within SG will be applied. We offer delivery services across mainland Singapore, excluding PO Boxes, My Mailbox addresses, Army Camps, Jurong Island, and designated restricted areas.

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Order cut off on every Friday night, 10pm for delivery in the following week between Wednesday and Saturday. If you order after this time, your order will be delivered in the week after next between Wednesday and Saturday. Please be patient with us as all orders are made-to-order.

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Tracking details and links will be provided in the email when your order is dispatched, allowing you to monitor the delivery progress.

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Our courier deliveries are handled by third-party logistic companies. If you have an existing Authorized to Leave (“ATL”) instruction with the logistic company, the delivery personnel will leave your package at a safe place e.g. riser, door, or gate, please note that we will not be liable for any damages, loss, or harm to the packages as a result of this instruction. If you do not have an existing ATL with the logistic company, the delivery personnel will make an effort to contact you on your phone number. If you instruct the delivery personnel to leave your package at a safe place e.g. riser, door, or gate, we will not be liable for any damages, loss, or harm to the packages.

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For unsuccessful delivery, the courier companies will re-attempt the delivery based on their re-delivery policies. Please contact the logistic companies directly for delivery-related inquiries.

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Please ensure you provide us with the correct delivery address as failed delivery due to incorrect or incomplete delivery address will result in an additional $15 re-delivery fee. If you need to make changes to your shipping details, please reach out to us via email within 24 hours of placing the order. We will make every effort to accommodate your request. We are however unable to make modifications once parcels are dispatched. 

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